What We Do

Designing Visitor Experiences

We design digital visitor experiences that help people discover, understand and engage with places, collections and stories in new ways.

Our process begins with research, workshops and a clear understanding of the audience, the context and the institution’s goals. From there, we develop visitor journeys, interaction logic, media planning and user interfaces across physical and digital touchpoints - from orientation and wayfinding to content, sound and atmosphere.

Our work includes visitor apps, multimedia guides, AR and XR experiences, interactive installations, location-based storytelling and AI-powered companions.

We use technologies such as beacons, image recognition and ultra-wideband positioning where they genuinely improve the experience.

A particular strength is immersive and spatial audio. With NOUS Sonic, sound can respond to movement, position and direction of view, becoming part of the exhibition itself.

Our approach is user-centred and holistic: we connect content, technology and space to create experiences that are intuitive, memorable and sustainable for institutions to operate over the long term.